772pub Privacy Policy – How We Protect Your Data

This Privacy Policy describes how 772pub ("we," "us," "our," or "the Company"), the operator of the online gaming platform at https://772pub.best, collects, uses, stores, shares, and protects personal information relating to registered players and visitors ("you") in the Philippines.

772pub is a licensed online gaming operator regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). We are registered as a Personal Information Controller (PIC) under the Philippine National Privacy Commission (NPC) in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations (IRR).

By using the 772pub platform — whether registering an account, making a deposit, placing a bet, or simply browsing — you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described herein. This Policy is incorporated into and forms part of 772pub's Terms and Conditions.

772pub collects personal information through multiple channels: directly from you when you register or contact us, automatically when you use the platform, and in limited cases from third-party verification providers. Below is a complete breakdown of the data we collect.

We do not intentionally collect sensitive personal information (as defined in RA 10173 Section 13) such as health data, political opinions, or sexual orientation unless it is directly and unavoidably relevant to a legal obligation or a disclosed responsible gaming process.

772pub uses your personal information only for the purposes for which it was collected. We do not use your data in ways you would not reasonably expect given the nature of an online casino and sports betting platform. Specifically, we use your data to:

• Account management: Create, verify, and maintain your 772pub player account, process login and authentication, and enable account security features.
• Transaction processing: Process deposits from and withdrawals to your GCash, Maya, BDO, BPI, UnionBank, or other Philippine payment accounts. Prevent and detect fraudulent or unauthorised transactions.
• Regulatory compliance: Meet our obligations under the PAGCOR licence, Philippine AMLA (RA 9160 as amended), and the Data Privacy Act (RA 10173) — including KYC identity verification, AML transaction monitoring, and regulatory reporting.
• Platform delivery: Provide the games, sports betting markets, promotional offers, and other services you access at 772pub.
• Responsible gaming: Monitor gaming patterns to identify signs of problem gambling and deliver responsible gaming tools and interventions where appropriate.
• Customer support: Respond to your enquiries, complaints, and service requests through live chat, email, or other support channels.
• Marketing communications: Send promotional emails and SMS messages about 772pub offers where you have provided consent. You may withdraw this consent at any time.
• Platform improvement: Analyse aggregated and anonymised usage data to understand how players use 772pub and improve our product experience.
• Legal proceedings: Defend or pursue legal claims, respond to court orders, or comply with government or regulatory requests where required by Philippine law.

Under the Philippine Data Privacy Act, 772pub must have a lawful basis to process your personal information. For the different types of processing we carry out, our legal basis is:

• Contract performance: Processing necessary to deliver the services you signed up for — account creation, game access, payment processing — is based on the contract between you and 772pub (the Terms and Conditions you accepted at registration).
• Legal obligation: Processing required to comply with Philippine law — including KYC, AML monitoring, PAGCOR regulatory reporting, and data retention obligations — is carried out on the basis of our legal obligations as a licensed operator.
• Consent: Marketing communications and the use of non-essential cookies are based on your explicit consent, which you may withdraw at any time without affecting your ability to use 772pub services.
• Legitimate interests: Fraud prevention, platform security monitoring, product analytics, and responsible gaming monitoring are carried out on the basis of 772pub's legitimate interest in operating a safe, compliant, and high-quality gaming platform — provided those interests are not overridden by your rights.

772pub does not sell your personal information. We share data only where necessary and only under the following specific circumstances:

• Payment processors: When you deposit or withdraw, 772pub shares transaction data with the relevant payment provider (GCash, Maya, BDO, BPI, UnionBank, etc.) solely to process your transaction.
• Game providers: To deliver live casino and slot games, we share your player session data with licensed game providers (e.g., Evolution Gaming, Pragmatic Play, Playtech). Game providers receive only the data required to run the game session.
• KYC verification providers: To fulfil our legal identity verification obligations, we use certified third-party KYC platforms. Your ID documents are processed securely and not retained beyond what is needed for verification.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive your data where required by law, court order, or regulatory directive.
• Security and fraud prevention: We may share data with security vendors and fraud detection platforms under strict data processing agreements to protect 772pub and its players from financial crime.
• Business transfers: If 772pub is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply.

The 772pub platform uses cookies and similar tracking technologies to deliver our services, understand how players use the platform, and in some cases to support marketing activities. A cookie is a small text file stored on your device when you visit a website.

The types of cookies 772pub uses are:

• Essential cookies: Required for the platform to function correctly. These manage your login session, remember your language preferences, and ensure secure access to your account. You cannot opt out of essential cookies while using 772pub.
• Analytics cookies: Used to collect anonymised data about how players navigate the 772pub platform. This helps us identify which features work well and which need improvement. We use reputable analytics platforms bound by privacy agreements.
• Preference cookies: Remember your platform settings and preferences so you don't have to reconfigure them on each visit.
• Marketing cookies: Used with your consent to track interactions with 772pub promotional content. These are not activated by default and are only enabled if you provide consent through our cookie preference centre.

You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to play games or use core 772pub services. Note that disabling essential cookies may prevent you from logging in or using certain platform features.

772pub retains your personal information for as long as is necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, and contractual obligations. Our standard retention periods are:

• Active account data: Retained for the full duration your account is active at 772pub.
• Closed account data: Account records, KYC verification documents, and transaction history are retained for five years following account closure, in compliance with PAGCOR AMLA obligations and Philippine financial record-keeping requirements.
• Customer support records: Chat and email support transcripts are retained for two years to support follow-up enquiries and dispute resolution.
• Marketing consent records: Records of your marketing consent status are retained for as long as your account exists and for one year following account closure, to evidence compliance.
• Technical and security logs: Access logs, IP records, and security event data are retained for one year to support fraud investigation and platform security.

Once the applicable retention period expires, 772pub securely deletes or anonymises your personal data so that it can no longer be linked to you.

Protecting your personal information is a fundamental operational priority at 772pub — not just a compliance checkbox. We invest significantly in technical and organisational security measures that are appropriate to the sensitivity of the data we hold. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmission between your device and 772pub servers — the same encryption standard used by Philippine banks.
• Encrypted data storage for sensitive fields including government ID data, financial account references, and authentication credentials.
• Multi-factor authentication available for 772pub account logins to protect against unauthorised access even if a password is compromised.
• Role-based access controls that restrict 772pub staff access to personal data on a strict need-to-know basis. No employee has unrestricted access to player data.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals to identify and remediate vulnerabilities.
• Data breach response procedures that require 772pub to notify affected players and the NPC within 72 hours of discovering a breach that is likely to result in risk to your rights and freedoms.

Under the Philippine Data Privacy Act (RA 10173), you have specific rights regarding your personal information held by 772pub. We are committed to honouring these rights and responding to all data subject requests within a reasonable timeframe — typically 15 to 30 days of receipt.

To exercise any of the rights below, contact 772pub at support@772pub.best with the subject line "Data Privacy Request" and include your registered mobile number or email address for identity verification.

The 772pub platform is strictly for adults aged 21 years and above in accordance with Philippine law. We do not knowingly collect personal information from any person under 21 years of age.

If 772pub becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered a 772pub account, please contact us immediately at support@772pub.best so we can investigate and act promptly.

Age verification is a required step in our KYC process for all players who initiate withdrawal requests, which further protects against underage access to the platform.

Some of 772pub's service providers and game platform partners are based outside the Philippines — including game development studios and cloud infrastructure providers. When your personal data is transferred to systems located outside Philippine territory, 772pub ensures adequate protection is in place through:

• Contractual clauses in data processing agreements that require recipient organisations to apply data protection standards equivalent to Philippine RA 10173 requirements.
• Transfers only to jurisdictions or organisations that the NPC has recognised as providing adequate data protection, or where additional safeguards have been put in place.
• Minimisation of the personal data transferred — only the data strictly necessary for the third party's service function is shared.

772pub maintains a record of all international data transfer relationships and their legal basis, which is available to the NPC upon request as part of our regulatory obligations.

772pub reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in Philippine data privacy law and NPC regulations, or improvements in our data handling practices. The effective date shown at the top of this page always reflects the most current version.

When we make significant changes to this Privacy Policy — particularly those that materially affect your rights or how we use your data — we will notify you by email to your registered address, by in-platform notification, or by a prominent notice on the 772pub homepage. For minor or clarifying updates, we may update the page without separate notification.

Continued use of 772pub following notification of a policy update constitutes your acceptance of the revised terms. If you disagree with any change, you have the right to request account closure and deletion of your data as described in Section 9.

For any questions, concerns, or requests related to your personal data and 772pub's privacy practices, please contact us through:

• Email: support@772pub.best (use subject: "Data Privacy Request" for faster routing)
• Live Chat: Available 24/7 within your 772pub account dashboard
• FAQ: Visit our FAQ page for answers to common data privacy questions

772pub's Data Protection Officer will personally review all data privacy requests and respond within 15 business days. For urgent matters related to potential data breaches or unauthorised account access, please mark your email as urgent — our security team monitors for these and will respond within 24 hours.

If you are not satisfied with 772pub's response to a data privacy concern, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) through their official channels. 772pub cooperates fully with all NPC enquiries and investigations.